Refund & Returns Policy

Last Updated: 02/03/2025

1. Return Eligibility

We want you to be satisfied with your purchase. You may return items under the following conditions:

• Items must be returned within 7 days of delivery.
• Items must be in their original condition, unused, and in original packaging.
• A valid proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products.
• Items that have been used or damaged after delivery.
• Sale or clearance items (unless defective).

3. How to Initiate a Return

To request a return or exchange, follow these steps:

• Contact our customer support at [email protected] within the return period.
• Provide order details and reason for the return.
• Ship the item to our return address: LIFESTYLE AESTHETICS TRADING LLC
  Warehouse No. 55, Goshi Warehouses
  Al Quoz 3, Dubai, United Arab Emirates.

4. Refunds

• Once we receive and inspect your return, we will notify you of approval or rejection.
• Approved refunds will be processed within 7 business days to the original payment method.
• Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

5. Exchanges

If you received a defective or incorrect item, we will replace it at no extra cost.

6. Shipping Costs

• The customer is responsible for return shipping costs unless the item was defective or incorrect.
• We recommend using a trackable shipping service as we are not responsible for lost or damaged returns.

7. Changes to This Policy

We reserve the right to update this Refund & Returns Policy at any time. Any changes will be posted on this page.

8. Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: [email protected]

Phone: +971 4435 7689